平臺佣金率請參考(以下平臺佣金率不含VAT):
Cluster |
Category |
Subcategory |
Commission fee rate (SST exclusive) |
Electronics |
Automotive & Motorcycle |
Car Electronics |
3.50% |
Beauty & Personal Care |
Personal Care Appliances |
3.00% |
|
Computers & Office Equipment |
Data Storage & Software |
2.50% |
|
Computers & Office Equipment |
Desktop & Laptop Components |
2.50% |
|
Computers & Office Equipment |
Desktop Computers, Laptops & Tablets |
2.50% |
|
Computers & Office Equipment |
Network Components |
2.50% |
|
Computers & Office Equipment |
Office Equipment |
3.00% |
|
Computers & Office Equipment |
Peripherals & Accessories |
3.50% |
|
Household Appliances |
Commercial Appliances |
2.50% |
|
Household Appliances |
Home Appliances |
2.50% |
|
Household Appliances |
Kitchen Appliances |
2.50% |
|
Household Appliances |
Large Home Appliances |
2.50% |
|
Phones & Electronics |
Gaming & Consoles |
2.50% |
|
Phones & Electronics |
Audio & Video |
4.00% |
|
Phones & Electronics |
Cameras & Photography |
2.50% |
|
Phones & Electronics |
Education Devices |
4.00% |
|
Phones & Electronics |
Phone Accessories |
4.00% |
|
Phones & Electronics |
Phones & Tablets |
2.50% |
|
Phones & Electronics |
Smart & Wearable Devices |
2.50% |
|
Phones & Electronics |
Tablet & Computer Accessories |
2.50% |
|
Phones & Electronics |
Universal Accessories |
4.00% |
|
Textiles & Soft Furnishings |
Fabrics & Sewing Supplies |
4.00% |
|
Fashion |
Fashion Accessories |
Clothes Accessories |
4.00% |
Fashion Accessories |
Costume Jewellery & Accessories |
4.00% |
|
Fashion Accessories |
Dressmaking Fabrics |
4.00% |
|
Fashion Accessories |
Eyewear |
4.00% |
|
Fashion Accessories |
Hair Accessories |
4.00% |
|
Fashion Accessories |
Hair Extensions & Wigs |
4.00% |
|
Fashion Accessories |
Watches & Accessories |
4.00% |
|
Jewellery Accessories & Derivatives |
Amber |
4.00% |
|
Jewellery Accessories & Derivatives |
Artificial Gemstones |
4.00% |
|
Jewellery Accessories & Derivatives |
Diamond |
4.00% |
|
Jewellery Accessories & Derivatives |
Gold |
4.00% |
|
Jewellery Accessories & Derivatives |
Jade |
4.00% |
|
Jewellery Accessories & Derivatives |
Mellite |
4.00% |
|
Jewellery Accessories & Derivatives |
Natural Crystal |
4.00% |
|
Jewellery Accessories & Derivatives |
Non-natural Crystal |
4.00% |
|
Jewellery Accessories & Derivatives |
Pearl |
4.00% |
|
Jewellery Accessories & Derivatives |
Platinum & Carat Gold |
4.00% |
|
Jewellery Accessories & Derivatives |
Ruby, Sapphire & Emerald |
4.00% |
|
Jewellery Accessories & Derivatives |
Semiprecious Stones |
4.00% |
|
Jewellery Accessories & Derivatives |
Silver |
4.00% |
|
Luggage & Bags |
Bag Accessories |
4.00% |
|
Luggage & Bags |
Functional Bags |
4.00% |
|
Luggage & Bags |
Luggage & Travel Bags |
4.00% |
|
Luggage & Bags |
Men's Bags |
4.00% |
|
Luggage & Bags |
Women's Bags |
4.00% |
|
Menswear & Underwear |
Men's Bottoms |
4.00% |
|
Menswear & Underwear |
Men's Sleepwear & Loungewear |
4.00% |
|
Menswear & Underwear |
Men's Special Clothing |
4.00% |
|
Menswear & Underwear |
Men's Suits & Overalls |
4.00% |
|
Menswear & Underwear |
Men's Tops |
4.00% |
|
Menswear & Underwear |
Men's Underwear |
4.00% |
|
Muslim Fashion |
Hijabs |
4.00% |
|
Muslim Fashion |
Islamic Accessories |
4.00% |
|
Muslim Fashion |
Islamic Sportswear |
4.00% |
|
Muslim Fashion |
Kids' Islamic Clothing |
4.00% |
|
Muslim Fashion |
Men's Islamic Clothing |
4.00% |
|
Muslim Fashion |
Outerwear |
4.00% |
|
Muslim Fashion |
Prayer Attire & Equipment |
4.00% |
|
Muslim Fashion |
Umroh Equipment |
4.00% |
|
Muslim Fashion |
Women's Islamic Clothing |
4.00% |
|
Shoes |
Men's Shoes |
4.00% |
|
Shoes |
Shoe Accessories |
4.00% |
|
Shoes |
Women's Shoes |
4.00% |
|
Sports & Outdoor |
Swimwear, Surfwear & Wetsuits |
4.00% |
|
Womenswear & Underwear |
Women's Bottoms |
4.00% |
|
Womenswear & Underwear |
Women's Dresses |
4.00% |
|
Womenswear & Underwear |
Women's Sleepwear & Loungewear |
4.00% |
|
Womenswear & Underwear |
Women's Special Clothing |
4.00% |
|
Womenswear & Underwear |
Women's Suits & Overalls |
4.00% |
|
Womenswear & Underwear |
Women's Tops |
4.00% |
|
Womenswear & Underwear |
Women's Underwear |
4.00% |
|
FMCG |
Baby & Maternity |
Baby Care & Health |
3.50% |
Baby & Maternity |
Baby Clothing & Shoes |
4.00% |
|
Baby & Maternity |
Baby Fashion Accessories |
4.00% |
|
Baby & Maternity |
Baby Furniture |
4.00% |
|
Baby & Maternity |
Baby Safety |
4.00% |
|
Baby & Maternity |
Baby Toys |
4.00% |
|
Baby & Maternity |
Baby Travel Essentials |
4.00% |
|
Baby & Maternity |
Formula Milk & Baby Food |
3.00% |
|
Baby & Maternity |
Maternity Supplies |
4.00% |
|
Baby & Maternity |
Nursing & Feeding |
3.00% |
|
Beauty & Personal Care |
Bath & Body Care |
3.50% |
|
Beauty & Personal Care |
Eye & Ear Care |
3.00% |
|
Beauty & Personal Care |
Feminine Care |
3.00% |
|
Beauty & Personal Care |
Hair Care & Styling |
3.50% |
|
Beauty & Personal Care |
Hand, Foot & Nail Care |
4.00% |
|
Beauty & Personal Care |
Makeup & Perfume |
4.00% |
|
Beauty & Personal Care |
Men's Care |
4.00% |
|
Beauty & Personal Care |
Nasal & Oral Care |
3.00% |
|
Beauty & Personal Care |
Personal Care Appliances |
3.00% |
|
Beauty & Personal Care |
Skincare |
3.50% |
|
Beauty & Personal Care |
Special Personal Care |
3.00% |
|
Food & Beverages |
Baking |
0.00% |
|
Food & Beverages |
Drinks |
3.50% |
|
Food & Beverages |
Fresh & Frozen Food |
0.00% |
|
Food & Beverages |
Instant Food |
3.50% |
|
Food & Beverages |
Milk & Dairy |
3.50% |
|
Food & Beverages |
Snacks |
3.50% |
|
Food & Beverages |
Staples & Cooking Essentials |
0.00% |
|
Health |
Alternative Medications & Treatments |
3.50% |
|
Health |
Food Supplement |
3.50% |
|
Health |
Medical Supplies |
3.50% |
|
Health |
OTC Medications & Treatments |
3.50% |
|
Home Supplies |
Home Care Supplies |
4.00% |
|
Kids' Fashion |
Boys' Clothes |
4.00% |
|
Kids' Fashion |
Boys' Footwear |
4.00% |
|
Kids' Fashion |
Girls' Clothes |
4.00% |
|
Kids' Fashion |
Girls' Footwear |
4.00% |
|
Kids' Fashion |
Kids' Fashion Accessories |
4.00% |
|
Pet Supplies |
Bird Supplies |
3.50% |
|
Pet Supplies |
Dog & Cat Accessories |
3.50% |
|
Pet Supplies |
Dog & Cat Clothing |
3.50% |
|
Pet Supplies |
Dog & Cat Food |
3.50% |
|
Pet Supplies |
Dog & Cat Furniture |
3.50% |
|
Pet Supplies |
Dog & Cat Grooming |
3.50% |
|
Pet Supplies |
Dog & Cat Healthcare |
3.50% |
|
Pet Supplies |
Dog & Cat Litter |
3.50% |
|
Pet Supplies |
Farm Animal & Poultry Supplies |
3.50% |
|
Pet Supplies |
Fish & Aquatic Supplies |
3.50% |
|
Pet Supplies |
Reptile & Amphibian Supplies |
3.50% |
|
Pet Supplies |
Small Animal Supplies |
3.50% |
|
Toys & Hobbies |
Classic & Novelty Toys |
4.00% |
|
Toys & Hobbies |
DIY |
4.00% |
|
Toys & Hobbies |
Dolls & Stuffed Toys |
4.00% |
|
Toys & Hobbies |
Educational Toys |
4.00% |
|
Toys & Hobbies |
Electric & Remote Control Toys |
4.00% |
|
Toys & Hobbies |
Games & Puzzles |
4.00% |
|
Toys & Hobbies |
Sports & Outdoor Play |
4.00% |
|
Home & Living |
Automotive & Motorcycle |
Car Electronics |
3.50% |
Automotive & Motorcycle |
Car Exterior Accessories |
3.50% |
|
Automotive & Motorcycle |
Car Interior Accessories |
3.50% |
|
Automotive & Motorcycle |
Car Lights |
3.50% |
|
Automotive & Motorcycle |
Car Repair Tools |
3.50% |
|
Automotive & Motorcycle |
Car Washing & Maintenance |
3.50% |
|
Automotive & Motorcycle |
Motorcycle Accessories |
3.50% |
|
Automotive & Motorcycle |
Motorcycle Parts |
3.50% |
|
Baby & Maternity |
Baby Care & Health |
3.50% |
|
Baby & Maternity |
Baby Clothing & Shoes |
4.00% |
|
Baby & Maternity |
Baby Fashion Accessories |
4.00% |
|
Baby & Maternity |
Baby Furniture |
4.00% |
|
Baby & Maternity |
Baby Safety |
4.00% |
|
Baby & Maternity |
Baby Toys |
4.00% |
|
Baby & Maternity |
Baby Travel Essentials |
4.00% |
|
Baby & Maternity |
Maternity Supplies |
4.00% |
|
Baby & Maternity |
Nursing & Feeding |
3.00% |
|
Collections |
Entertainment |
4.00% |
|
Collections |
Trading Cards & Accessories |
4.00% |
|
Computers & Office Equipment |
Office Equipment |
3.00% |
|
Computers & Office Equipment |
Office Stationery & Supplies |
3.00% |
|
Furniture |
Children's Furniture |
4.00% |
|
Furniture |
Commercial Furniture |
4.00% |
|
Furniture |
Furniture Parts |
4.00% |
|
Furniture |
Indoor Furniture |
4.00% |
|
Furniture |
Outdoor Furniture |
4.00% |
|
Home Improvement |
Bathroom Fixtures |
4.00% |
|
Home Improvement |
Building Supplies |
3.50% |
|
Home Improvement |
Electrical Equipment & Supplies |
3.50% |
|
Home Improvement |
Garden Supplies |
4.00% |
|
Home Improvement |
Kitchen Fixtures |
4.00% |
|
Home Improvement |
Lights & Lighting |
4.00% |
|
Home Improvement |
Security & Safety |
3.00% |
|
Home Improvement |
Smart Home Systems |
3.00% |
|
Home Improvement |
Solar & Wind Power |
3.50% |
|
Home Supplies |
Bathroom Supplies |
4.00% |
|
Home Supplies |
Festive & Party Supplies |
4.00% |
|
Home Supplies |
Home Care Supplies |
4.00% |
|
Home Supplies |
Home Decor |
4.00% |
|
Home Supplies |
Home Organizers |
4.00% |
|
Home Supplies |
Laundry Tools & Accessories |
4.00% |
|
Home Supplies |
Miscellaneous Home |
4.00% |
|
Kids' Fashion |
Boys' Clothes |
4.00% |
|
Kids' Fashion |
Boys' Footwear |
4.00% |
|
Kids' Fashion |
Girls' Clothes |
4.00% |
|
Kids' Fashion |
Girls' Footwear |
4.00% |
|
Kids' Fashion |
Kids' Fashion Accessories |
4.00% |
|
Kitchenware |
Bakeware |
4.00% |
|
Kitchenware |
Bar & Wine Utensils |
4.00% |
|
Kitchenware |
Barbecue |
4.00% |
|
Kitchenware |
Cookware |
4.00% |
|
Kitchenware |
Cutlery & Tableware |
4.00% |
|
Kitchenware |
Drinkware |
4.00% |
|
Kitchenware |
Kitchen Knives |
4.00% |
|
Kitchenware |
Kitchen Utensils & Gadgets |
4.00% |
|
Kitchenware |
Tea & Coffeeware |
4.00% |
|
Pet Supplies |
Bird Supplies |
3.50% |
|
Pet Supplies |
Dog & Cat Accessories |
3.50% |
|
Pet Supplies |
Dog & Cat Clothing |
3.50% |
|
Pet Supplies |
Dog & Cat Food |
3.50% |
|
Pet Supplies |
Dog & Cat Furniture |
3.50% |
|
Pet Supplies |
Dog & Cat Grooming |
3.50% |
|
Pet Supplies |
Dog & Cat Healthcare |
3.50% |
|
Pet Supplies |
Dog & Cat Litter |
3.50% |
|
Pet Supplies |
Farm Animal & Poultry Supplies |
3.50% |
|
Pet Supplies |
Fish & Aquatic Supplies |
3.50% |
|
Pet Supplies |
Reptile & Amphibian Supplies |
3.50% |
|
Pet Supplies |
Small Animal Supplies |
3.50% |
|
Textiles & Soft Furnishings |
Bedding |
4.00% |
|
Textiles & Soft Furnishings |
Fabrics & Sewing Supplies |
4.00% |
|
Textiles & Soft Furnishings |
Household Textiles |
4.00% |
|
Tools & Hardware |
Garden Tools |
4.00% |
|
Tools & Hardware |
Hand Tools |
4.00% |
|
Tools & Hardware |
Hardware |
4.00% |
|
Tools & Hardware |
Measuring Tools |
4.00% |
|
Tools & Hardware |
Power Tools |
4.00% |
|
Tools & Hardware |
Pumps & Plumbing |
4.00% |
|
Tools & Hardware |
Soldering Equipment |
4.00% |
|
Tools & Hardware |
Tool Organizers |
4.00% |
|
Toys & Hobbies |
Classic & Novelty Toys |
4.00% |
|
Toys & Hobbies |
DIY |
4.00% |
|
Toys & Hobbies |
Dolls & Stuffed Toys |
4.00% |
|
Toys & Hobbies |
Educational Toys |
4.00% |
|
Toys & Hobbies |
Electric & Remote Control Toys |
4.00% |
|
Toys & Hobbies |
Games & Puzzles |
4.00% |
|
Toys & Hobbies |
Musical Instruments & Accessories |
3.50% |
|
Toys & Hobbies |
Sports & Outdoor Play |
4.00% |
|
Jewelry |
Jewellery Accessories & Derivatives |
Artificial Gemstones |
4.00% |
Jewellery Accessories & Derivatives |
Gold |
4.00% |
|
Jewellery Accessories & Derivatives |
Jade |
4.00% |
|
Jewellery Accessories & Derivatives |
Natural Crystal |
4.00% |
|
Jewellery Accessories & Derivatives |
Non-natural Crystal |
4.00% |
|
Jewellery Accessories & Derivatives |
Pearl |
4.00% |
|
Jewellery Accessories & Derivatives |
Semiprecious Stones |
4.00% |
|
Jewellery Accessories & Derivatives |
Silver |
4.00% |
|
Lifestyle |
Automotive & Motorcycle |
Auto Replacement Parts |
3.50% |
Automotive & Motorcycle |
Car Electronics |
3.50% |
|
Automotive & Motorcycle |
Car Exterior Accessories |
3.50% |
|
Automotive & Motorcycle |
Car Interior Accessories |
3.50% |
|
Automotive & Motorcycle |
Car Lights |
3.50% |
|
Automotive & Motorcycle |
Car Repair Tools |
3.50% |
|
Automotive & Motorcycle |
Car Washing & Maintenance |
3.50% |
|
Automotive & Motorcycle |
Motorcycle Accessories |
3.50% |
|
Automotive & Motorcycle |
Motorcycle Parts |
3.50% |
|
Automotive & Motorcycle |
Quads, Motorhomes & Boats |
3.50% |
|
Beauty & Personal Care |
Personal Care Appliances |
3.00% |
|
Books, Magazines & Audio |
Children's & Infants' Books |
3.50% |
|
Books, Magazines & Audio |
Economics & Management |
3.50% |
|
Books, Magazines & Audio |
Education & Schooling |
3.50% |
|
Books, Magazines & Audio |
Humanities & Social Sciences |
3.50% |
|
Books, Magazines & Audio |
Lifestyle & Hobbies |
3.50% |
|
Books, Magazines & Audio |
Literature & Art |
3.50% |
|
Books, Magazines & Audio |
Science & Technology |
3.50% |
|
Collections |
Entertainment |
4.00% |
|
Collections |
Sports Collectibles |
4.00% |
|
Collections |
Trading Cards & Accessories |
4.00% |
|
Computers & Office Equipment |
Office Stationery & Supplies |
3.00% |
|
Furniture |
Children's Furniture |
4.00% |
|
Furniture |
Commercial Furniture |
4.00% |
|
Furniture |
Furniture Parts |
4.00% |
|
Furniture |
Indoor Furniture |
4.00% |
|
Furniture |
Outdoor Furniture |
4.00% |
|
Home Improvement |
Bathroom Fixtures |
4.00% |
|
Home Improvement |
Building Supplies |
3.50% |
|
Home Improvement |
Electrical Equipment & Supplies |
3.50% |
|
Home Improvement |
Garden Supplies |
4.00% |
|
Home Improvement |
Kitchen Fixtures |
4.00% |
|
Home Improvement |
Lights & Lighting |
4.00% |
|
Home Improvement |
Security & Safety |
3.00% |
|
Home Improvement |
Smart Home Systems |
3.00% |
|
Home Improvement |
Solar & Wind Power |
3.50% |
|
Home Supplies |
Bathroom Supplies |
4.00% |
|
Home Supplies |
Festive & Party Supplies |
4.00% |
|
Home Supplies |
Home Care Supplies |
4.00% |
|
Home Supplies |
Home Decor |
4.00% |
|
Home Supplies |
Home Organizers |
4.00% |
|
Home Supplies |
Laundry Tools & Accessories |
4.00% |
|
Home Supplies |
Miscellaneous Home |
4.00% |
|
Kitchenware |
Bakeware |
4.00% |
|
Kitchenware |
Bar & Wine Utensils |
4.00% |
|
Kitchenware |
Barbecue |
4.00% |
|
Kitchenware |
Cookware |
4.00% |
|
Kitchenware |
Cutlery & Tableware |
4.00% |
|
Kitchenware |
Drinkware |
4.00% |
|
Kitchenware |
Kitchen Knives |
4.00% |
|
Kitchenware |
Kitchen Utensils & Gadgets |
4.00% |
|
Kitchenware |
Tea & Coffeeware |
4.00% |
|
Sports & Outdoor |
Ball Sports Equipment |
4.00% |
|
Sports & Outdoor |
Camping & Hiking Equipment |
4.00% |
|
Sports & Outdoor |
Fan Shop |
4.00% |
|
Sports & Outdoor |
Fitness Equipment |
4.00% |
|
Sports & Outdoor |
Leisure & Outdoor Recreation Equipment |
4.00% |
|
Sports & Outdoor |
Sport & Outdoor Clothing |
4.00% |
|
Sports & Outdoor |
Sports & Outdoor Accessories |
4.00% |
|
Sports & Outdoor |
Sports Footwear |
4.00% |
|
Sports & Outdoor |
Swimwear, Surfwear & Wetsuits |
4.00% |
|
Sports & Outdoor |
Water Sports Equipment |
4.00% |
|
Textiles & Soft Furnishings |
Bedding |
4.00% |
|
Textiles & Soft Furnishings |
Fabrics & Sewing Supplies |
4.00% |
|
Textiles & Soft Furnishings |
Household Textiles |
4.00% |
|
Tools & Hardware |
Garden Tools |
4.00% |
|
Tools & Hardware |
Hand Tools |
4.00% |
|
Tools & Hardware |
Hardware |
4.00% |
|
Tools & Hardware |
Measuring Tools |
4.00% |
|
Tools & Hardware |
Power Tools |
4.00% |
|
Tools & Hardware |
Pumps & Plumbing |
4.00% |
|
Tools & Hardware |
Soldering Equipment |
4.00% |
|
Tools & Hardware |
Tool Organizers |
4.00% |
|
Toys & Hobbies |
Musical Instruments & Accessories |
3.50% |
|
Sports & Outdoors |
Collections |
Sports Collectibles |
4.00% |
Sports & Outdoor |
Ball Sports Equipment |
4.00% |
|
Sports & Outdoor |
Camping & Hiking Equipment |
4.00% |
|
Sports & Outdoor |
Fan Shop |
4.00% |
|
Sports & Outdoor |
Fitness Equipment |
4.00% |
|
Sports & Outdoor |
Leisure & Outdoor Recreation Equipment |
4.00% |
|
Sports & Outdoor |
Sport & Outdoor Clothing |
4.00% |
|
Sports & Outdoor |
Sports & Outdoor Accessories |
4.00% |
|
Sports & Outdoor |
Sports Footwear |
4.00% |
|
Sports & Outdoor |
Swimwear, Surfwear & Wetsuits |
4.00% |
|
Sports & Outdoor |
Water Sports Equipment |
4.00% |
如何按產品細分類目計算您的市場佣金
買家購買一把吉他。
吉他的子類別是家居與生活 -> 玩具和愛好 -> 樂器及配件; 因此,適用的市場佣金率爲 3.5%(不包括 VAT)。
市場佣金計算如下:
原價 |
MYR 1000 |
賣家折扣 |
MYR 100 |
折扣後小計 |
MYR 900 |
佣金率 |
3.5% |
SST稅 |
10% |
後佣金率 |
3.85% |
市場佣金費= 折扣後小計 x SST 後佣金率 |
MYR 34.65 |
誰將被收取佣金費用?
馬來西亞 TikTok Shop 平臺上的所有 TikTok Shop 賣家。
什麼是“有效訂單”?
有效訂單是指已經成功交付給買家並被買家接受的已付款訂單。 取消或全額退回或退款的訂單不被視爲有效訂單。
如何收取佣金?
市場佣金費用將直接從訂單結算中扣除。
市場佣金是否已含稅?
上述表中的市場佣金費率不包括 SST稅。
每筆訂單扣除的市場佣金包含SST稅。
市場佣金是否有豁免?
新入駐TikTok Shop 馬來西亞的店鋪在入駐起 90 天內免收市場佣金。
對於客戶通過商城成功購買的產品,賣家將享受 0% 的市場佣金豁免。 政策詳情如下:
適用賣家:所有賣家。
適用場景:如果客戶通過 TikTok 應用內的商城成功購買產品,則該訂單的相應產品將被視爲可免除市場佣金的產品。 根據購物中心 0% 豁免政策,該產品將獲得 0% 市場佣金豁免。
本政策生效日期:2023年8月11日10:00起至另行通知

我在哪裏可以查看有效訂單所收取的佣金金額詳情?
您可以在TikTok Shop 賣家中心->資產->訂單結算賬單->查看詳情中看到。
退款流程是什麼樣的?
如果整個訂單被退回,則全額佣金將退還給賣家。 如果部分訂單被退款,則退款商品所收取的佣金將退還給賣家。
由於這是一項應收費用,是否會收到一張發票,發票是否會寫 TikTok Shop 當月收取的全部市場佣金金額?
是的,您將在下個月收到上個月計費週期的發票。 您可以前往財務->發票中心->平臺服務費下載發票。
如果 TikTok Shop 上有一個新類目,而我的產品恰好屬於該類目,那麼市場佣金費率是多少?
我們將在新類目推出之前指定特定的市場佣金費率。 但是,如果尚未爲新類目指定具體費率,則默認情況下,市場佣金費率爲 2.0%。
如果我不確定我的產品的市場佣金費率是多少,會發生什麼?
您可以在 TikTok Shop 賣家中心 -> 幫助中心聯繫我們的支持團隊。
或者您也可以在“票證日誌”中提交查詢票證,或者請隨時通過“在線支持”聯繫我們的支持代表